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E.U. legislation provides a Free of charge, 2 years guarantee for private person, and 1 year for company (legal guarantee) on faulty goods, for all products we sell, this is important because it is a guarantee that the goods sold by us are covered by European protection. All goods we sell are invoiced by Silcom North UAB, a company registered in Vilnius, Lithuania. Every product we send is checked before departure, but in case there are any problems, the customer is required to notify us as soon as possible, and must not use the product until our withdrawal. In case the customer needs a repair, we are always available to assist him, even after the warranty expires.

Because for 50 years we have been dealing with industrial supplies, we have seen technology evolve and needs change. Because we are used to working with customers from all over the world, because we believe that after-sales service is as important as the technical preparation of our staff. We like to listen to requests, and propose the best solutions.